Our Software Solutions
Our software solutions address the following application areas:Our matter management software provides a customer relationship management solution for businesses to manage clients and their differing matter types.
Workflow Management
This component provides the following functions:
- configurable matter stages
- configurable workflow templates including matter stage sequences, timeframes and assignment of case officers
- assignment of a workflow template to a matter type
- configurable key performance indicators (KPI) to specify how long a matter type should take to complete
- reporting on the median days open for closed matters as measured against the KPI
- reporting on staff performance for completed matters
